The specific error message you receive.The steps you take to import the files.If you still receive errors, we would be happy to investigate. Tap "Notability" or "Copy to Notability".Tap the "Open in…" or "More…" button that appears.If you send a file to Notability from a web browser and the share button (the square with an up arrow) leads to an error, try these steps: If you've only tried "Notability", also try "Copy to Notability". When sending a file to Notability from another app, there may be two options with Notability's icon: "Notability" and "Copy to Notability". If an error occurs when you send a file to Notability from Chrome for iOS, try Safari instead. Click "File > Export To > PDF…" from the menu bar. If you want to do your text formatting within Keynote, you can copy and paste the text or export to Word (and if you have to open the word document up in Pages).Tap "…" in the top right corner of the screen.Open a Microsoft Office file in Keynote, Pages, or Numbers.When importing PowerPoint presentations or Word docs, try using Keynote or Pages: iOS Please ensure that your cloud storage service account is not low on storage space. If an error occurs when importing files, log out of and back into your cloud storage service by going to your "Notability Settings > Manage Accounts." It does not store any personal data.If you receive an error while importing a file, try the following: 1. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously.
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